My husband and I needed help moving a heavy sofa couch and a queen mattress and box spring. We called Move and Go and they were very responsive, upfront with all of the fees, and were not pushy about me using their business. Once we decided to use them, it was a very easy process. I finished with the confirmation and they sent me reminders, called and confirmed everything with me the day before including making sure I was aware of all charges. The day of the move the foreman, for the move, called and let me know when they were about 15 minutes out. Both of the men who came to help were professionals and knew exactly what they were doing. I was impressed with their speed but with also how well they wrapped and took care of taking a heavy sofa couch three flights of stairs. They had all of the equipment they needed and once they were done loading, headed to the next location. They unloaded everything carefully and the payment was fairly an easy, all done on the foreman’s phone. I received an email almost immediately with the receipt. I am planning on using them again for moving a piano because they exceeded my expectations and if we ever move again, I hope they are available. I highly recommend them.